Airline Business
The following documents are provided by the Greater Orlando Aviation Authority for airlines providing, or evaluating potential new service to Orlando International Airport. For more information contact Commercial Properties via email or call 407-825-3835.
Operating Standards
Resolution Documents

Business Opportunities
Cargo
Orlando International Airport (MCO) is ideally located for cargo entering and exiting the country, being 4 hours closer to the rest of the U.S. compared to South Florida airports, with a domestic route network that offers more flights to more U.S. destinations than any other Florida airport (and most of the rest of the U.S. non-hub airports), and a thriving cargo trucking community. Orlando is also one of the few airports in the world that can accommodate the new generation, Class 6 aircraft. That’s why our airport designator, MCO, is so appropriate – at Orlando International Airport we provide:
Cargo
Opportunities
Cargo Companies
-
Aer Lingus
407-851-4000 -
Air Canada
407-854-3813 -
Air General
407-851-4000 -
Alaska Airlines
407-851-8606 -
American Airlines
407-850-7740 -
Alliance Ground International
407-454-5130 -
British Airways
407-851-4000 -
Copa Airlines
407-857-6884 -
DB Schenker
800-432-6137 -
Delta Air Lines
407-888-3005 -
DHL
407-858-2100 -
Emirates SkyCargo
407-825-6785 -
FedEx
800-463-3339 -
Lufthansa
407-857-6884 -
Premier Logistics
407-438-7887 -
Quantem Aviation Services
407-850-9535 -
Sack & Menendez
407-859-6081 -
Southwest Airlines
407-825-4315 -
TAM Airlines
407-857-6884 -
Tri-Star Cargo Handling
321-732-8070 -
United Airlines
407-854-3813 -
UPS
407-438-9874 -
Customs & Border Protection
407-240-4462 -
Virgin Atlantic
407-859-3148 -
Worldwide Flight Services
407-857-6884
North
Terminal Cargo Facilities
North
Tradeport Cargo Facilities
Center
Tradeport Cargo Facilities
South
Tradeport Cargo Facilities
Foreign Trade Zone
East Airfield Development
Environmental Initiatives
The responsibility to construct and operate the airport facilities in a manner that ensures future generations will enjoy the same environment and vision that we experience today
GOAA Green is a vision to transform MCO and OEA into an environmentally friendly intermodal transportation hub. Through our Sustainability Management Plan we pledge to construct and operate the airport facilities in a manner that ensures future generations will enjoy the same environment and vision that we experience today. As part of our commitment we will work toward the goals in our SMP.
In 2013 GOAA’s Board unanimously approved a Sustainability Management Plan (SMP) as a roadmap to reduce dependency on fossil fuels; lower the demand for potable water; preserve natural lands; divert landfill waste to better uses, and support alternative transportation. The plan solidifies GOAA’s mission as: “The responsibility to construct and operate the airport facilities in a manner that ensures future generations will enjoy the same environment and vision that we experience today.”
GOAA’s Sustainability Management Plan achieves a balance between environmental impact, community outreach, and the economics of managing the airport by establishing 4 focus areas and 9 measurable goals as follows:.
This plan supports the City of Orlando’s GreenWorks and Orange County’s Our Home for Life sustainability initiatives.
Sustainability Management Report – 2014
Sustainability Performance Report Card
Promotes green business opportunities, green and efficient municipal operations, natural resource protection, environmentally-friendly lifestyles, local food production, and locally-owned businesses. Orlando Mayor Buddy Dyer appointed a 20-member Task Force to make recommendations for a Community Action Plan to make Orlando one of the most environmentally-friendly cities in the southeast. Chaired by former Orange County Mayor Richard Crotty, the Task Force considered input from 14 round table meetings with subject-matter experts, on 7 topics related to sustainability, in addition to public comment from community meetings and an interactive online forum.
2. Orange County “Our Home for Life” Sustainability Advisory Board
3. The Environmental Protection Agency (EPA)
ENERGY STAR – GOAA has 18 facilities enrolled in ENERGY STAR Portfolio Manager, these include its passenger terminal and four airsides, fire-fighting facilities and all of its administration buildings. These facilities, because of their varied uses, have Energy Use Intensities (EUI) ranging from 13 to 350. Qualified Energy Conservation Measures (ECMs) are implemented as part of GOAA’s ongoing effort to reduce energy use and strive toward the SMP goal to reduce energy use by 10% by 2018.
ENERGY STAR PARTNER – ENERGY STAR partners are organizations that commit to protecting the environment through the continuous improvement of energy performance, measuring and tracking energy performance, developing and implementing a sustainability plan, provide outreach and education about the importance of energy efficiency to our staff and community and supporting ENERGY STAR Challenge to reduce energy use by 10%.
4. The US Green Building Council (USGBC)
The US Green Building Council‘s Leadership in Energy and Environmental Design (LEED) Certification is the most recognized, 3rd party rating system for green buildings in the world. GOAA is a USGBC member and is registered as a LEED for campus projects. This status allows for multiple on-site projects, for both new construction, interiors and existing buildings to register and certify for LEED Certification a part of the campus.
5. The Federal Aviation Administration (FAA)
6. Green Destination Orlando (GDO)
GDO is a community based group of stakeholders (non-profit, government, and business) focused on making Central Florida the premier Green Destination in North America. Recognizing the special role that the hospitality industry plays in the Central Florida economy, the US Green Building Council Central Florida Chapter formed the Hospitality Advocacy Committee (HAC) with the objective is to be a catalyst for the Green Destination program.
GDO’s mission is to establish and Promote Orlando as the premier Green Destination for leisure, convention and business travelers. The vision is a total sustainable EXPERIENCE – from the moment a visitor arrives in Orlando, to the transportation, from their stay at local lodging, to their daily activities (be it a conference or family vacation), and all the way back home – a complete loop that never breaks – a total sustainable EXPERIENCE.
7. The Central Florida Energy Efficiency Alliance (CFEEA)
In 2009, the U.S. Department of Energy awarded Orange County with the Energy Efficiency & Conservation Block Grant (EECBG) to develop the Central Florida Energy Efficiency Alliance (CFEEA) with goal to create and promote programs to reduce the energy consumption in the largest buildings in Central Florida.
The creation of CFEEA brought together a powerful group of community stakeholders as founding members. They include the City of Orlando, Orange County, The Greater Orlando Aviation Authority (GOAA), Orange County Public Schools (OCPS), University of Central Florida (UCF), the US Green Building Council (USGBC), local utility providers and others all focused on reducing commercial and municipal energy use.
The CFEEA members created the Kilowatt Crackdown Challenge as a simple and effective building energy initiative using the EPA’s ENERGY STAR Portfolio Manager (ESPM) Tool. Participants received free technical support, recommendations on how to reduce energy use and recognition in CFEEA’s annual award ceremonies.
As a testament to its wide success 1,982 facilities across central Florida joined ENERGY STAR Portfolio Manager and participated in the CFEEA’s Kilowatt Crackdown Challenge. In 2012, CFEEA was selected for the Excellence in ENERGY STAR Award by the EPA.
The Green Team, is comprised of staff, airline partners, suppliers, contractors and concessionaires, strive to meet the goals identified in the SMP and provide regular reporting at the Board level.
The Green Team also published the Green Scene newsletter, which has now been officially renamed “The DIRT”.
Editions
In April 2015, the Concessions department published its ShopTalk newsletter featuring an article by GOAA’s Assistant Director of Maintenance, Jeff Daniels, detailing some of the ways the airport is taking a proactive approach to preserving our environment.
Although the Sustainability Management Plan was presented to GOAA’s Board in December 2013, various initiatives included in the plan have been part of the culture at Orlando International and Executive Airports for a considerable time, and several achievements have already been reported:
- Active Recycling Program
- Enterprise Content Management (ECM) System
- Energy and Water Conservation
- Energy Star Building Certification
- Occupancy Sensors to Control Lighting and Temperature
- High Efficiency HVAC Systems
- High Efficiency Lighting in Airfield, Garages and Terminal
- LCD & LED Monitors
- Low Flow Bathroom Fixtures
- Construction using LEED Standards
- Oil/Water Separators Throughout Airport
- Consolidated Rental Car Operations into Terminal Garages
- Biofuel Used in Buses
- Compressed Natural Gas Station Under Construction
Ground Transport Permit Office
New Payment Options Available
The Greater Orlando Aviation Authority is pleased to announce a partnership with First Data Merchant Services (PayPoint) to offer customers the ability to make payments using an online portal.
The Online Payment Portals will allow you to:
- Pay your outstanding invoice balances by credit card, debit card or electronic check.
- Print a copy of your receipt for your records
- View payment history for payments made via the payment portal
- Store your payment account information for convenience
Currently, no service fees, convenience fees or surcharges will be charged for this service. Simply click on Pay My Bill below to proceed with the online payment portal.
General Information
Rules and Regulations
- Rules and Regulations
- Exhibit A-1: Meet & Greet Areas (Level 1)
- Exhibit A-2: Meet & Greet Areas (Level 2)
- Exhibit B: Taxi Bullpen and Holding Area
- Exhibit C: GT Concourses
- Exhibit D: Commercial Lanes and CVPAs
- Exhibit E & F: OTS Service Zones
- Exhibit G: Reporting Form (Excel)
- Exhibit G: Reporting Form (PDF)
- Exhibit H: Receipts & Fees (Excel)
- Exhibit H: Receipts & Fees (PDF)
- Exhibit I: Meet & Greet
Investor Relations
This link leads to the Digital Assurance Certification, LLC (DAC)website. The DAC investor relations platform enables issuers to post vital information pertaining to their bonds that is accessible to investors free of charge. The DAC website also allows the public to contact issuers with specific inquiries. Once answered, the inquiry and issuer response are posted to the Investor Communication Platform.
Sunshine Meetings
In accordance with Florida’s “Sunshine Law”, the minutes from public meetings held by the Greater Orlando Aviation Authority are available on this web site. If you require minutes from meetings held before those on the pages listed below, please submit a Public Records Request.
Public Meeting Live Video Stream
(Available During Select Meetings only)
Board Meeting Live Video Stream
(Available During Board Meetings only)
You are leaving the Greater Orlando Aviation Authority Web Site
When you click on the Pay Now button below, you will leave the website of the Greater Orlando Aviation Authority (the “Authority”) and will be redirected to the Online Payment Portal – PayPoint (“PayPoint”), which is operated and maintained by First Data Merchant Services (“First Data”). The Authority has no control over PayPoint and does not assume any responsibility, endorse or guarantee any aspect of your use of PayPoint.
We recommend that you review the First Data Online Privacy Statement (“First Data Privacy Statement”), which is contained on the online payment portal, to fully understand First Data’s privacy and security practices. Further, we recommend that you review the Authority’s Legal Disclaimer/User Agreement (“Authority User Agreement”), to fully understand the Authority’s privacy and security practices. By accessing or using PayPoint, you agree with the terms of the Authority User Agreement, with the terms of the First Data Privacy Statement and with any and all other terms provided by the Authority and First Data with respect to your access or use of PayPoint. If you do not agree with the foregoing, do not access or use PayPoint.
Please note that the Authority’s Finance Department makes every effort to produce and publish the most current and accurate information possible. However, payments received via PayPoint are not processed until the next or following business day and will not be reflected until that time.
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When you click on the CONTINUE button below you will leave the website of the Greater Orlando Aviation Authority (the “Authority”) and will be redirected to Viewpost. The Authority has no control over Viewpost and does not assume any responsibility, endorse or guarantee any aspect of your use of Viewpost.
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